Infovionifac

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Privacy Policy

Effective Date: 2025-06-10

Welcome to the privacy policy for the services provided by Infovionifac. We are committed to protecting and respecting your privacy in accordance with the applicable privacy laws and best practices. This comprehensive policy explains how we collect, use, store, safeguard, and, when necessary, share your personal data, as well as your rights to access, correct, or delete your personal information. Our commitment is to maintain transparency in handling your information while complying with all local data protection requirements and regulatory standards relevant to this territory.

By using our service page on our website, you acknowledge and agree with the practices described herein. We encourage you to read this document thoroughly so you are fully informed about how we handle your personal data.

Scope and Applicability

This Privacy Policy applies exclusively to the collection and processing of personal data provided while using our service page and any related online interactions. It applies to all users, prospective customers, and visitors who access the services of Infovionifac. It details our practices regarding personal data which includes, but is not limited to, name, contact details, browsing activity, transaction records, and any other identifiable information. It is designed to comply with the legislative requirements that govern privacy and data protection in this territory, including the Personal Data Protection Act (PDPA).

Personal Information Collected

We collect different categories of personal data as part of our service delivery and marketing efforts. The data we may collect includes:

  • Contact Information: name, email address, phone numbers, and postal address.
  • Demographic Data: age, gender, and other profiling information when voluntarily supplied.
  • Usage Data: information on how you use our service, including browser type, access dates and times, pages viewed, referrers, and other statistical data.
  • Transaction Data: information regarding your service inquiries, purchase history and records of your interactions with our digital platforms.
  • Cookies and Similar Technologies: data collected using cookies, pixel tags, and similar technologies (more details in our Cookie Policy section below).

This information is collected to enhance your user experience, process requests, personalize our services, and comply with legal obligations. We ensure that data collection is conducted transparently and with your consent when required by law.

Use of Your Personal Data

The personal data collected serves several purposes:

  • Service Delivery and Improvement: To facilitate the operations of our service page, optimize user experience, and ensure the smooth running of our online services.
  • Customer Support and Communication: To provide you with necessary support, respond to your inquiries, and communicate changes or updates regarding our services.
  • Personalization: To customize your experience on our website and deliver tailored content and advertising within the bounds of applicable advertising standards.
  • Compliance and Legal Obligations: To align with requirements under applicable laws including the Personal Data Protection Act, as well as to respond to lawful requests and enforce our agreements.
  • Analytics and Research: To perform data analysis that helps us improve our service offerings, monitor trends, and understand customer behaviors and needs.

We ensure that any usage of your personal data is strictly for the purposes described and that such usage is legally compliant, ethical, and respectful of your privacy rights.

Disclosure and Sharing of Personal Data

Your data is not shared with third parties, except in circumstances where disclosure is required for legal compliance, protection of our rights, or with your explicit consent. We implement safeguards and contractual measures to ensure that any processor or third-party recipient maintains a level of protection equivalent to what is described in this policy.

Situations in which personal data might be shared include:

  • Service Providers: Third-party vendors who support our operations (e.g., IT and hosting services) are bound by rigorous confidentiality obligations.
  • Legal and Regulatory Requests: Compliance with judicial or governmental requests that require disclosure of personal data.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales, your personal data may be transferred to the new owner, provided appropriate notice and protections are in place.

Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to ensure the best possible user experience and to gather analytics on website traffic and user behavior. Cookies allow our website to remember your preferences and provide a personalized experience.

You have the right to manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use some features of our service page. For additional details about our cookie practices, please refer to the dedicated cookie policy via the link provided in our website footer.

Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes as set out in this policy unless a longer retention period is required or permitted by law. Typically, this involves:

  • Operational needs: Data stored to manage and facilitate our services efficiently.
  • Legal obligations: Retaining information to comply with legal, regulatory, or contractual requirements.
  • Historical reference: In anonymized form for research and analytical purposes even after the deletion of personal identifiers.

Once the retention period has ended and there is no longer a need to store your personal data for any legal or operational reasons, we will securely delete or anonymize the data.

Your Rights Regarding Personal Data

We fully respect your rights to control your own personal data. Under the relevant data protection laws that apply, you are entitled to:

  • Access Your Data: You may request a copy of the personal data we hold about you. This promotes transparency and allows you to verify the accuracy of our records.
  • Correction: Should you find any inaccuracies in the personal data we maintain, you have the right to request that such data be amended or updated.
  • Deletion: You may request that we erase your personal data where it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent for processing. In certain circumstances under legal mandates, complete deletion may be subject to certain limitations.
  • Restriction of Processing: In cases where the accuracy of the data or the legitimacy of the processing is disputed, you may request a temporary halt or restriction on processing.
  • Data Portability: You have the right to receive your personal data in a structured, commonly-used, and machine-readable format, should you wish to request such information.
  • Objection: Where the processing of your personal data is based on legitimate interests, you may have the right to object to such processing.

To exercise any of these rights, you may submit a formal request. We will respond within a reasonable timeframe and in accordance with applicable legal requirements. While we are committed to facilitating your rights, please note that in some circumstances, particularly when our legal obligations require that we retain data, certain rights may be subject to exceptions or limitations.

Data Security Measures

Ensuring the security of your personal data is of utmost importance to us. We implement a variety of robust technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. Our security practices include:

  • Encryption: Data is encrypted both in transit and, in many cases, at rest to provide a high level of protection.
  • Access Control: Strict access control procedures are in place to ensure that only authorized personnel can access personal data.
  • Regular Audits and Testing: Our systems are subject to regular vulnerability assessments and audits to identify and remedy potential security flaws.
  • Data Minimization: We collect only the data that is strictly necessary for our specified purposes and retain it only for as long as necessary.

Despite our best efforts, no system can be completely secure. However, we continuously strive to improve our security measures in line with advancements in technology and evolving legal requirements.

Legal Bases and Regulatory Compliance

Our data collection, processing, and storage activities are conducted in strict compliance with the standards set forth by applicable regulatory frameworks, most notably the Personal Data Protection Act. We ensure that all processing of your personal data is lawfully justified based on one or more legal grounds such as:

  • Your Consent: Where you have explicitly consented to the processing of your personal data for specified purposes.
  • Contractual Necessity: When the processing is necessary to fulfil a contract to which you are a party.
  • Legal Obligation: Compliance with legal, regulatory, or administrative requirements imposed by law.
  • Legitimate Interests: Where processing is necessary for the legitimate interests pursued by Infovionifac, provided those interests do not override your fundamental rights and freedoms.

We take our legal responsibilities seriously and have appointed data protection officers and compliance specialists to ensure that our practices meet or exceed the stringent criteria mandated by the relevant laws and guidelines.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, the updated policy will be posted on this page and the effective date will be revised accordingly. It is your responsibility to review this page periodically to stay informed regarding how we are protecting the personal data we collect.

Any material changes that may significantly affect how we process your data will be communicated to you through appropriate channels. Your continued use of our services after the posting of changes indicates your acceptance of such changes.

Final Remarks

At Infovionifac, we are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and respect. Our policy is designed to give you clear insights into our data practices and to empower you to exercise your rights regarding your personal data. We appreciate the trust you place in us and remain committed to maintaining the highest standards of data protection.

Should you have any questions, requests, or concerns about our Privacy Policy or the way we process your personal data, please do not hesitate to reach out to us through our designated communication channels available on our website. We review all inquiries with great care and will respond within the timelines stipulated by the relevant legal frameworks.

Thank you for choosing Infovionifac. We value your privacy and your continued patronage.

© Infovionifac.